?For applicant who submits his/her visa application via mail/courier (ExpressPost, FedEx, UPS, etc), please only use those services with tracking numbers. Do not use or tick on "signature required" box because the courier will leave a card asking us to collect if found the office has closed. We will not collect your application from the Post Office.  


Do not forget to include prepaid self-addressed return envelope along your application. 

For security reason, never leave your application directly to our mail box. There are only two ways in submitting your application, i.e. come in person or through mail/courier as explained above. 

We do not take any responsibility once your passport/visa is in mail service. 

For those using personal courier (e.g. bike) to collect, please make sure that your passport/visa is ready to be collected by giving us a call before sending him/her to our office. The receipt must be presented if it is personally collected.