Office Hours: Monday to Friday : 09.00 – 17.00
Submission & Collection : 09.30 – 12.30
Collection only Monday to Thursday : 14.00 - 15.30
Collection only Friday : 14.30 - 16.00
Indonesian and Australian Holidays
Please note that operation hours for both submission and collection of applications will be held between Monday-Friday 9.30am-12.30pm (excluding Indonesian and Australian public holidays).
the application does not require any authorization from relevant
Indonesian Government Agencies, you will be able to collect your
application minimum 5 business days starting from the day after we receipt of application and all requirements are completed.
P.O. Box 6765
Melbourne, Victoria 3004
+61 477 007 075
(Hotline ini ditujukan untuk WNI yang mengalami musibah atau bencana alam)
(Emergency Hotline is intended for Indonesian Citizen who is in life-threatening situation)