FAQ

Content Editor

ECONOMIC & COMMERCE
- How do i know my obligation to pay tax as an expatriate working in Indonesia?
  
  Foreigners in Indonesia can be categorized as residents or non-residents depending on the length of stay and their activities. When an individual becomes a resident in Indonesia, for tax purposes, he/she is obliged to register at the appropriate tax office as clearly stated by Law Number 17/2000 on income tax provisions. After a taxpayer is registered and has a tax ID Number (TIN/NPWP), he/she has obligations and rights as regulated by the prevailing tax provisions, for example, the obligation to pay and report monthly return (SPT Masa) and annual returns (SPT Tahunan).
  More details at: http://www.pajak.go.id (PDF format)
- How do I get a Taxpayer Identification Number (TIN)?
  
  According to the decree of Director General of Taxes, foreign investment corporation in field of chemical industries, non steel manufacturing industries, and other manufacturing industries that is categorized in the business groups of 35000, and 36000, and 39000 should generally register in KPP PMA Satu.
  The requirements of registration are:
  • Certification from Board of Investment (BKPM)
  • Notary deed for establishment of the corporation
  • Power of attorney if the application is signed by person who is not the authorized person in the company
  
  KPP PMA Satu will then issue a Taxpayer Identification Number. The number is valid for all taxes transaction including income tax and value added tax.
- How do I pay my tax?
  
  The tax due can be paid by taking a payment slip (SSP) to a bank, or just asking your bank to pay with e-payment. (dapat download di pdf format “tax guidelines for expats working in Indonesia)
- What is the investment procedure in Indonesia?
  
  You can come to the Investment Coordinating Board (BKPM) office in Jakarta or to the Regional Investment Coordinating Board (BKPMD) offices in Bali, Medan, Semarang, Surabaya, Balikpapan, Papua, etc. They will provide you with information related to investment and the procedures.
  
  More details: http://www.bkpm.go.id (Doing Business in Indonesia PDF format)
- Can foreigners own property in Indonesia?
  
  The straight answer to this question has been in the past a clear NO. Up to now foreigners CANNOT OWN freehold property in Bali i.e. having their name on the official land title. These laws are changing, but until now (Year 2004) it has not yet been clearly defined by law WHICH foreigners (permanent residents, temporary residents with working or retirement visa, certain categories of visitors, etc) will qualify.
  
  However, although foreigners probably will not be able to own "freehold" property (Hak Milik), several Government Regulations issued in 1996 allow foreigners to hold a "Hak Pakai" title (Right of Use) valid for 25 years with the possibility of another 25 years extension.
  
  The following "Regulations" are the official rules at this time:
  Government Regulation No. 41 of 1996 (GR41/96) states that "foreigners resident in Indonesia" can hold a Hak Pakai title. This broad definition was clearer defined with the issue of "Regulations of the Minister for Agraria" No. 7 of 1996 (RMA 7/96): Article 1(1) states that "a foreigner whose presence in Indonesia gives opportunities for national development" may own a property under Hak Pakai, and Article 1(2) says such a foreigner is one who "has and maintains an economic interest in Indonesia by implementing an investment in the ownership of" that property.
  
  In a letter accompanying RMA 7/96 the Minister stated specifically that, according to this new concept, a foreigner will qualify for Hak Pakai even if he is in Indonesia only "from time to time".
  
  In other words, the Minister says any foreigner who invests in and maintains a property in Indonesia is contributing to national development and therefore entitled to hold a Hak Pakai title – even if he is only an occasional visitor to Indonesia.
- How do most foreign investors solve this ownership problem?
  
  In most cases an Indonesian citizen will hold the interest in the property as the nominee and on behalf of a foreigner, and the land title will be issued in the Indonesian's name. While such arrangements are not strictly against the law, it is understood they are contrary to current government policy and the spirit of the law.
- How can I set up a new Foreign Direct Investment (FDI) company in Indonesia?
  
  Foreign Investment (Penanaman Modal Asing/PMA) should be incorporated as an Indonesian limited liability company (Perseroan Terbatas/PT) and domiciled in Indonesia. To invest in Indonesia an investor should first look at "Negative List of Investment" (Daftar Negatif Investasi /DNI) which contains those business sectors that are absolutely closed to
  all investment, closed to only foreign investment, and which are still opened under certain conditions.
  
  Outside the list, all sectors are opened to investment. Foreign investment approval will be issued by Investment Coordinating Board (Badan Koordinasi Penanaman Modal/BKPM) in Jakarta. However, for projects located in a Bonded Zones, investors should submit the application to BKPM through the respective Bonded Zone Authority.
  
  To apply for a new investment approval applicants have to complete and submit 2 (two) copies of form Model I/PMA which should be a minimum participated by 2 (two) shareholders. Following the evaluation process, the Chairman of BKPM will issue the Investment Approval. Upon the issuance of the investment approval, a new company can be legally established through the execution of the articles of incorporation in notary deed form.
- How can I set up a new Representative Office in Indonesia?
  
  A foreign company Representative Office (Kantor Perwakilan Perusahaan Asing/KPPA) outside the finance sector shall be established with the approval of the Chairman of BKPM. To apply for the approval, applicants have to submit 2 (two) copies of form Model KPPA to the BKPM Office with the following attachments.
- Is it possible to have 100% shareholding for foreigners?
  
  Yes it is, basically a new company can be established in the form of 100% foreign ownership, which should be at least participated by 2 (two) shareholders either as foreign individuals or companies entity according to legal conditions.
- Who is the contact person that we can ask about the progress in processing and finishing such approvals?
  
  The BKPM officer will let you know about the persons depend on the kind of application. On other hand, you can try to find out through the structure of organization mentioned in BKPM website at www.bkpm.go.id
- What is the procedure to import certain goods to Indonesia?
  
  You are obliged to have Special Importer Identity Number (NPIK) according to the Decision of the Director General of Foreign Trade No. 5/DJPLN/KP/III/2002 dated March 7, 2002 on Certain Imported Goods.
  More information: http://www.dprin.go.id/regulasi/english/2002/03/NPIK1.pdf
- What is the procedure of exporting and re-importing goods from Indonesia to avoid double taxation?
  
  a. During the shipping process of goods out of Indonesian Customs Area (export), report to Customs Officials at the nearest Customs Office to the loading location, using Export Notification documents (Pemberitahuan Ekspor Barang/PEB). This procedure based on Customs Director General Decree No. KEP-151/BC/2003,
  
  Accessible at: http://www.beacukai.go.id/library/data/BC15103.pdf
  
  b. When Re-importing goods into Indonesian Customs Area, the previous export documents should be attached to the Notice of Goods Import (Pemberitahuan Impor Barang/PIB) as proof that the goods originated from Indonesian Customs Territory.
  
  c. According to the Announcement of the Indonesian Customs Director General No. SE- 07/BC/1998 referring to the Indonesian Ministerial Decree No. 133/KMK.05/1997, goods that have been exported and then re-imported in the same condition are exempted from Import Tax, but are liable to any existing Value Added and Luxury Tax.
  Accessible at: http://www.beacukai.go.id/library/data/se0798.pdf
  More information: http://www.dprin.go.id/regulasi/english/2002/03/NPIK1.pdf
PASSPORT
- Do I need to make an appointment for passport application?
  
  Applicants for passport renewal, passport lost/stolen/damage, new passport, must book online reservation. Application without booking online at the counter will be rejected. You may book online reservation 6 months before validity of your passport end. Please check link before to book https://kjrimelbourne.com/registrasiantriansimkim/
- My appointment date is still long, and I need the passport immediately. Can I skip the online reservation?
  
  If you have emergency case and cannot wait for your appointment date, you can apply for SPLP (Surat Perjalanan Laksana Paspor) for one way travel only to Indonesia.
- What if I miss my appointment date or cannot come on that date?
  
  You will need to book online reservation again with new email address.
- Can I use the same email address to book more than one online reservation?
  
  For security reason, you will not be able to book more than one online reservation with the same email address. Please be advised to book online reservation with applicant's name. Double applicant's name will be deleted to make space for other applicant (reservation is limited daily)
- Will I get email confirmation after book online reservation?
  
  You will get a notification on your email for your reservation. Please check your SPAM also if you did not receive it in your Inbox. If you still not received the confirmation on your email after your reservation, please contact us at (03) 9525 2755 or email us to konsuler.melbourne@kemlu.go.id and inform us the email address you use to book online reservation, applicant's name and phone number.
- I have all the documents for passport application, but I do not know how to check my VEVO and have not printed it. Can I just email to the Consulate General or print at the Consulate General?
  
  Consulate General will not accept VEVO sent to consulate general's email or make a printing at the counter. You will need to print the VEVO by yourself. You may check your own VEVO by clicking this link https://online.immi.gov.au/evo/firstParty?actionType=query. If you do not know your Visa Grant Number or your Transaction Reference Number, you may call this number 1-800-040-070 or 131-881 to get the number.
- Can I collect document or passport without receipt? And can someone else collect it for me?
  
  Applicant or the person on behalf can collect the passport with the original receipt. Without the original receipt or consent letter, you will not be able to collect the passport.
VISA
- Do Australian passport holder need visa to enter Indonesia?
  
  Australian citizen and passport holder do not need visa to enter Indonesia for short term stay for the purpose of Tourism, Social Cultural, Transit, Governmental Meeting, Education, Business Meeting, Family Visit, up to thirty (30) days. Working is strictly prohibited. For other nationality and countries, please check the link https://www.kemlu.go.id/melbourne/id/layanan-visa/Pages/Free-Visa.aspx#
- My nationality is not on the list of Free Visa and Visa on Arrival. Do I still need a visa to enter Indonesia?
  
  Yes, if your nationality is not in the list of the Free Visa and Visa on Arrival, you will need to apply for a visa to enter Indonesia. However, some countries are listed as Calling Countries to enter Indonesia. These countries will need approval from immigration Office in Indonesia. Please be advised that there is NO TIMES FRAMES for Calling Countries visa application and NO GUARANTEED will be granted the visa. Please check link below to check the CALLING COUNTRIES list https://www.kemlu.go.id/melbourne/id/layanan-visa/Pages/Calling-Visa.aspx
- Can I stay for more than 30 days in Indonesia if I come with free visa?
  
  If you wish to stay more than 30 days with the purpose of Tourism, Social Cultural, Transit, Governmental Meeting, Education, Business Meeting, Family Visit, you may purchase Visa on Arrival at the airport and extend the visa for another 30 days at the immigration office. However, the list of countries are limited for Visa on Arrival. Please check the link for the list countries of Visa on Arrival https://www.kemlu.go.id/melbourne/id/layanan-visa/Pages/Visa-on-Arrival.aspx
- I have telex approval from immigration in Indonesia for my visa. Can I collect the visa at the Consulate General directly?
  
  You may collect the visa at the consulate general after officer at the counter confirm that the telex has arrived in our system. Please be advised that the process is 5 working days (not include the submission day) and the list of documents required must be completed. For the list of documents, please check below link https://www.kemlu.go.id/melbourne/id/layanan-visa/Pages/Visa-Tinggal-Terbatas.aspx
- If my passport validity is less than 6 month, will I still be able to go to Indonesia?
  
  According to Indonesian immigration law, all passports must have 6 months validity at the time you enter Indonesia. If less than 6 months, you will be rejected when you arrived at the border or immigration check
- Can I enter Indonesia with temporary passport/emergency passport/travel document/titre de voyage?
  
  To enter Indonesia you, will need the original full passport. All documents besides original full passport will need a visa with Immigration Office approval from Indonesia. The list of documents are the same as Tourist/Social Culture/Business visa requirements. Please be advised that applicants with temporary passport/emergency passport/travel document/titre de voyage will have NO TIME FRAMES for the process and NO GUARANTEED will be granted for the visa.
- I have submitted my application at the counter / via post, I want to know the progress. How do I check for the progress?
  
  You may contact us Monday to Friday from 2.30 pm until 5 pm or send an email to konsuler.melbourne@kemlu.go.id Please be advised all applications via post will take longer processing time.
- Can someone else collect my passport or visa?
  
  Applicant or the person on behalf can collect the passport with the original receipt. Without the original receipt or consent letter, you will not be able to collect the passport
CONSULAR MATTERS
- Is there any letter for bringing medicine into Indonesia?
  
  The Consulate can issue a letter informing that an individual is taking medication while travelling to Indonesia. The letter is neither for legality purposes nor providing guarantee that you will be exempted from any checks. It will only provide information to Indonesian authorities that you are under medications based on the letter of your doctor and the drug prescriptions. Please make sure that the medicines are in original packaging and within the reasonable amount considering your length of stay in Indonesia.
  Care must be taken when carrying medicines from Australia to Indonesia, and often you will be required to provide evidence of your need for particular medicines. Common medicines such as those that treat flu, diarrhea and dehydration symptoms, as well as most daily vitamins, do not require supporting documents to be provided.
  The Consulate General of the Republic of Indonesia in Melbourne is able to provide a Certified Letter of Approved Medicines for those who need to bring medicine with them during their stay in Indonesia. The letter is provided in Indonesian, and covers medicinal requirements such as prescription eye drops and prescription pain-killers containing morphine.
  To obtain a letter, you must supply the following documents to the Consulate: Doctor's letter (original) AND The Prescriptions; Copy of Passport; Travel Itinerary (exit/entry to Indonesia); The process takes minimum Five Business Days.
  These documents may be presented either in person or at the following address: 72 Queens Rd, Melbourne, VIC 3004 or by mail, sent to the above address and for the attention of Indonesian Consulate General: Consular Section. If supplying the documents by mail, please enclose a return envelope (or self addressed envelope with sufficient stamps) and send by Express Post, Registered Express Post, Fed Ex or any other services.
  The Consulate is not responsible for lost documents sent by mail. Therefore, please make sure you select the most secure mail service. Additionally, ensure the envelope is correctly addressed, contains all the required documents and that you have selected an express postal service to avoid delays.
  The fee for this service is AUD $30.00 per original document and may be paid by EFTPOS/credit card, or by money order made payable to the Consulate General of the Republic of Indonesia in Melbourne. Personal cheques are not accepted.
- How To Get a Certificate of Police Clearance from Indonesia (SKCK)?
  
  Starting on 9 October 2012, The Indonesian National Police SLO/ Police Attaché office is temporarily not accepting applications for INP police clearance. To obtain information on how to apply for INP Criminal Record Certificate for residents in Australia, please contact 'Bagian Kegiatan Masyarakat Mabes Polri at giatmas_mbs@yahoo.co.id, otherwise, have a representative (i.e. family member, friend, or agent) act on behalf of the applicant in obtaining the above information and lodging the application for the Criminal Record Certificate at the following address:
  Bidang Yanmas Baintelkam Polri
  Gedung "D", Mabes Polri JI. Trunojoyo No. 3, Kebayoran Baru, Jakarta 12110
  Phone. +62 21 7220554 or
  +62 21 7236545
  Email: giatmas_mbs@yahoo.co.id
- Is there any Letter or Certificate of taking ashes to Indonesia?
  
  Yes. To bring ashes to Indonesia please enclosed: Death Certificate; Cremation Certificate; Passport of Individual who will be taking the ashes; Copy of Passport of deceased person; Itinerary Ticket;
  No Payment Needed
- What is the process for legalisation for Authority Letter for Indonesian Citizen who lives in Victoria and Tasmania?
  
  All applicants can come to the Indonesian Consulate in Melbourne in person and one of our officers will give you MATERAI Rp6000 which you can sign on it in front of our officer. The Process takes minimum 3 working days and the fee is AUD 35 per document. Bring along a copy passport, copy Visa, and copy of Indonesian ID (if applicable).
- What is the process for legalisation of Foreign Documents for resident of Victoria and Tasmania?
  
  This service is provided by the Consulate General for those who need to legalise Australian/foreign documents to be used in Indonesia. The Consulate General of Indonesia will notarise/legalise any document(s) only after the document(s) has been notarised/legalised/authenticated by notary public and the authentication officer at the Australian Department of Foreign Affairs and Trade (DFAT) in Victoria. Process minimum 3 working days and the fee is AUD 175 per Document.
- Can I send the document to make a certified true copy of Marriage or Birth or Death for Indonesian Citizen who lives in Victoria and Tasmania through post?
  
  Yes, you can. And please provide a return envelope Express A4 size. No Fee.
- If I'm already gone back for good to Indonesia and forgot to make a certified true copy of Marriage or Birth or Death at the Consulate, can I still get it or how is the process?
  
  Yes, you still can. You can send the whole copy of the supporting documents through International Post and provide a Return International Envelope A4 Size. Alternatively, you can have someone come who lives in Victoria or Tasmania to come on your behalf.
- Do you provide Translation for Indonesian Driver License?
  
  No. We provide a statement letter that can be used by Indonesian Citizen to make a Driver's License here in Victoria and Tasmania.

Konsulat Jenderal Republik Indonesia di Melbourne-Victoria, Australia Merangkap Negara Bagian Tasmania, Australia

FAQ

Content Editor

Konsulat Jenderal Republik Indonesia
di Melbourne-Victoria, Australia Merangkap Negara Bagian Tasmania, Australia