Working Hours



09.00 – 13.00 (Monday – Friday)


Closed on Saturdays, Sundays and Public Holidays




*      Telephone inquiries regarding visa applications will only be served from 09.00 – 13.00, if you have any further visa inquiry after 13.00, please send via e-mail to and we will respond promptly.


*      For urgent matters, those who have lodged their visa applications and have not yet received a visa within 1 or 2 days prior to your departure date may send an inquiry to