The Ministry of Foreign Affairs has introduced the “Internal Reform” in 2001 as an effort to bring about good governance and promote social services. The Internal Reform is translated to the implementation of highly disciplined work culture through the jargon of “3 orderlies and 1 safety” (orderly time, orderly administration, orderly physique and safe personnel-information-work environment). It aims to forge competent and professional human resources in order to bolster the objective of the organization.
This commitment is being reinforced by the issuance of the Presidential Regulation No. 05 Year 2004 on Acceleration of Corruption Eradication. The regulation endorses the Ministry of Foreign Affairs’ effort to reform and contrive transparent, capable and clean organization and profession.
The policy of Internal Reform focuses on three aspects, namely: (1) restructurization of Departmental organization, (2) restructurization of overseas Representatives of the Republic of Indonesia, and (3) reform in diplomatic profession.
These three main pillars of Internal Reform are in line with the targets of bureaucratic reform stated in the State Minister for Administrative Reform’s Regulation No. PER/15/M.PAN/7/2008 Year 2008 on General Guidelines for Bureaucratic Reform, namely: organizational structuring towards right sizing; implementation of work culture to generate bureaucracy with integrity and high performance; development of effective, efficient, transparent and accountable administration; formulation of orderly and non-overlapping regulation; as well as forging human resources to possess integrity, competency, professionalism, high performance and welfare.
Prior to the Internal Reform, the composition of diplomatic officials and administrative staffs was 1 : 2. Meanwhile, post the Internal Reform, the composition changed to 2 : 1. The change is parallel with the objective of the Internal Reform which is a continuous process to conduct self reform in the midst of dynamic global environment. Therefore, it is expected to generate a right sized, streamlined, adaptive, effective and efficient organization.
The task of reforming diplomatic professions and promoting human resources is being carried out by restructuring the regulations on employment as well as career development. The Law No. 37 Year 1999 on Foreign Relations dictates a diplomacy that is creative, active, anticipative, not merely routine as well as reactive, adamant, rational and flexible. In the context of implementing the said mandate, the Ministry of Foreign Affairs has done a reform on the Recruitment Selection of Civil Servant Candidate which is regarded as an important stage in professionally restructuring the Human Resources.
The system for the Recruitment Selection of Civil Servant Candidate has been developed and implemented since 2002. The recruitment pattern is to be based on the principles of transparency, effectiveness and efficiency through applying strict, clean as well as accountable information technology and methodology in deciding the selection result. Such process has gained acknowledgement by receiving ISO 9001: 2008 certification. Reform in the recruitment system has garnered positive reception among the society which is proven by increasing number of participants in the Recruitment Selection of Civil Servant Candidate at the Ministry of Foreign Affairs.
In addition, career development in the Ministry of Foreign Affairs exercises the merit system which takes into account performances and achievements of duty. The Ministry has also improved the system of education and training, placement, promotion and discipline reinforcement of employees in order to acquire clean, honest, and motivated employees in addition to their substantial capabilities. Recognition of diplomatic profession through the regulation on Functional Diplomatic Position (JFD) in 2005 has encouraged the Ministry to seriously implement the Internal Reform.
In JFD, the primary duty of a diplomat serves as a benchmark in evaluation of performance. There are five primary duties of a diplomat, namely: representing, negotiating, protecting, promoting and reporting in which their performance and achievement could be gauged annually in the Individual Work Targets (SKI). Through these organizational and human resources reforms, the Ministry of Foreign Affairs is expected to attain and maintain the diplomatic mission as stated in the Law No. 37 Year 1999.
Developments of Bureaucratic Reform in the Ministry of Foreign Affairs
On 6 January 2010, the Ministry of Foreign Affairs (MOFA) directly delivered the Document of Proposal for Bureaucratic Reform of the Ministry of Foreign Affairs to the Team of National Bureaucratic Reform at the State Ministry of Administrative and Bureaucratic Reform (SMABR). The document was submitted as the prerequisite of joining the National Bureaucratic Reform program. However, due to a shift in legal foundation on Bureaucratic Reform from the Minister of Administrative and Bureaucratic Reform’s Regulation to Presidential Regulation, there was a vacuum on national level which affected all the Ministries/Agencies, including the MOFA, until the issuance of the said Presidential Regulation.
On 21 December 2010, the President of Indonesia issued the Presidential Regulation No. 81 Year 2010 on Grand Design of Bureaucratic Reform as the blueprint for National Bureaucratic Reform. A year later, the SMABR issued the State Minister of Administrative Reform’s Regulation No. 20 Year 2011 on the Road Map of Bureaucratic Reform as the guidelines for the implementation of Bureaucratic Reform of Ministries/Agencies (M/A). Based on the new regulations, the required documents to be submitted to the Team of National Bureaucratic Reform consisted of Document of Proposal for Bureaucratic Reform and Roadmap of Bureaucratic Reform of M/A.
Bureaucratic Reform in the MOFA aims to implement Bureaucracy that is professional, having integrity, high performance, free and clean from KKN (Corruption, Collusion and Nepotism), capable of public services, neutral, prosperous, dedicated and upholding the basic values and ethical codes of state apparatus. This aim is in compliance with the objective of National Bureaucratic Reform stated in the Grand Design of Bureaucratic Reform 2010-2015 which focuses on the following three aspects:
a. Creating a government that is clean and free from KKN through the development and reinforcement of transparent, accountable and fair management system.
b. Improving the quality of public services, both through efforts to contend our national interest in international forums as well as to provide protection for Indonesian citizens and Indonesian Legal Entity both domestic and overseas.
c. Building performance capacity and accountability through assuring the implementation of orderly administration and management system by the entire work units, both in Central and overseas Indonesian Representatives.